Food & Beverage Executive
SUMMARY
Responsible for planning and organizing daily operations and events pertaining to food and beverage services. This includes ensuring the quality of food and beverage services, managing the staff and resources, and ensuring that all events are appropriately catered to. The Food and Beverage Executive must have excellent customer service and communication skills.
KEY RESPONSIBILITIES
Ensures new F&B team members are well-trained and motivated / feeling of being welcome.
Ensures a smooth running of the F&B operations.
Ensures effective inter-departmental communication with Kitchen and other relevant departments,
Well planned and executed preparations before and during the service.
Managing the stock and supplies in the restaurant and ensured orders are being made in time to avoid running out of linen, glasswork etc.
To control costs through correct stock usage, rotation, ordering, minimizing wastage, forecasting and managing workload, in conjunction with the F&B Manager.
Drive revenue through different upselling programmes.
Follows correct reporting procedures if faced with issues.
Ensure all standard checklists / task list are completed each shift.
Effective prevention, recovery, and investigation of any guest complaints.
Ensure the service delivery is consistent and in line the brand SOPs and service culture.
Ensures compliance with Health & security, fire regulations and food safety as per company standard and legislation.
Ensure correct closure paperwork is done.
Ensures proper appearance and grooming of the team while on duty.
Monitors operating supplies, equipment and reduces spoilage and wastage successfully.
Ensure that the team are punctual, polite, courteous, and helpful to guests and colleagues at all times.
Leading and motivating a diverse team.
Complies with company brand standards.
Any other reasonable duties assigned by management.
It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
Experience Needed
KEY COMPETENCIES
Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
Team leadership
Planning and organisation
Communication
Exceptional service delivery
Training
Complaint resolution
Teamwork
Flexibility
Reliability
“Can do” attitude
BACKGROUND
A minimum of 1 years of F&B experience and relevant tack record.
Previous supervisory experience will be an advantage but not required.
Proficiency in Micros.
Degree in hospitality management or business management is a strong advantage.
Language requirement: …………….(Basic / conversational / professional / native)
Eligibility to work in ……………(Country) (Unless visa sponsorship is offered)
Required Skills
Tools
Microsoft Office
Marketing & PR Skills
Event Management
Sales Skills
Sales Promotions
Soft skills
Effective Communication, Teamwork
Optional Skills
Procurement
Procurement Management
Financial Skills
Financial Planning
Marketing & PR Skills
Telemarketing
Values
Integrity, Honesty, Trust, Accountability, Customer focus, Fun, Diversity, Innovation, Teamwork, Adaptability, Efficiency, Fairness, Performance, Respect, Friendly, Reliable, Enjoy, Care, Respect for customers, Respect for employees
Benefits
Staff accommodation, Learning & development programmes, Career development, Employee rate in all Wyndham hotels globally
- Locations
- Bahrain
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