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Amadeus Product Definition Analyst

Salmiya, Kuwait

Location: Kuwait Onsite

Job Type: Full-Time

Department: IT / Business Analysis / Travel Operations

Reports To: IT Manager

Job Summary

We are seeking a detail-oriented and collaborative Product Definition Analyst with expertise in Amadeus travel technology to join our product team. In this role, you will serve as the bridge between business requirements and technical implementation, ensuring that Amadeus-based products and services are accurately defined, functionally sound, and aligned with market and user needs.

The ideal candidate has hands-on experience with Amadeus products such as Altea , Amadeus Selling Platform , or Amadeus Web Services , and can translate complex business use cases into clear product specifications and functional documents.

Key Responsibilities

• Gather, analyze, and clarify business and user requirements in collaboration with product managers, business analysts, and technical teams.
• Define detailed functional specifications, user stories, and data flows for Amadeus-related product features and enhancements.
• Act as the subject matter expert (SME) for specific Amadeus modules or services, ensuring product consistency and functional accuracy.
• Collaborate with UI/UX designers, developers, QA, and architects throughout the product lifecycle.
• Validate product features through functional testing, acceptance criteria review, and feedback from end users.
• Monitor industry trends, customer feedback, and competitive offerings to guide functional product development.
• Work closely with Amadeus or partner stakeholders to stay informed about product updates, SDKs, and API enhancements.
• Support product rollout, training, and post-release issue resolution.
  
  

Required Qualifications

• Bachelor’s degree in Business, Computer Science, Information Systems, Travel & Tourism, or a related field.
• 3+ years of experience working with Amadeus systems in a product, business analysis, or functional definition role.
• Deep knowledge of Amadeus travel solutions such as Altea Suite (Reservation, Inventory, Departure Control), Amadeus Selling Platform, or Amadeus APIs.
• Strong experience in writing user stories, functional specs, and acceptance criteria.
• Excellent communication, stakeholder management, and analytical skills.
• Comfortable working with cross-functional teams in Agile or hybrid project environments.
  
  

Preferred Qualifications

• Experience working with airline or travel industry products and operational workflows.
• Familiarity with system integration using Amadeus Web Services (SOAP/XML or REST).
• Knowledge of IATA standards (e.g., NDC, PNR, e-Ticketing).
• Proficiency in tools such as JIRA, Confluence, Visio, Figma, or similar.
• Certification in Business Analysis (CBAP/CCBA) or Agile Product Ownership is a plus.
  
  

What We Offer

• A role at the heart of digital transformation in the travel industry
• Career development and training opportunities in leading travel tech platforms
• Collaborative work environment with a focus on innovation
  
  

Let me know if you want this tailored more toward a specific industry (e.g., airlines, travel agencies, OTAs), or if it should emphasize technical vs. functional responsibilities more.

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