Administration Officer - Job Description Position Summary

The Administration Officer is responsible for ensuring smooth day-to-day operations within the office. This role supports management and staff by handling administrative tasks, coordinating office activities, maintaining records, and ensuring compliance with company policies.

Key Responsibilities

• Manage office operations, supplies, and equipment.
• Prepare, organize, and maintain records, correspondence, and documentation.
• Support HR and finance departments with administrative tasks (leave records, invoices, reimbursements, etc.).
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Draft and format reports, letters, and internal communications.
• Handle incoming and outgoing communications (calls, emails, mail).
• Ensure proper filing systems (electronic and paper) are up to date.
• Liaise with vendors, service providers, and external partners.
• Assist in organizing company events, workshops, and training sessions.
• Ensure compliance with health, safety, and office policies.

Requirements

• Proven experience in an administrative or office management role.
• Strong organizational and multitasking skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills (written and verbal).
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.

Reporting to: General Manager

Skills

• Excellent organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of office management systems and procedures.
• Ability to handle sensitive information with confidentiality.
• Strong problem-solving and decision-making skills.
• Attention to detail and accuracy in work.
• Ability to prioritize tasks and manage multiple deadlines.
• Customer service orientation and interpersonal skills.
• Flexibility and adaptability in a fast-paced environment.