Reports To: CEO / Managing Director

Job Purpose:

The Office Manager ensures the smooth operation of the office by overseeing all administrative and support functions, including office support services, license renewals, HR-related tasks, visa processing, insurance management, and general compliance. This role plays a critical part in maintaining a professional and organized workplace environment.

1. Office Administration & Support

• Manage day-to-day office operations and ensure office facilities are well-maintained and stocked.
• Supervise support staff and external vendors (cleaners, IT, maintenance, etc.).
• Handle procurement and inventory of office supplies and equipment.
• Ensure all office systems (phones, printers, internet) are functioning efficiently.

2. License and Government Renewals

• Monitor and manage renewal deadlines for trade licenses, tenancy contracts, chamber of commerce, and other governmental registrations.
• Liaise with relevant authorities and service providers for timely processing.

3. HR-Related Tasks

• Maintain employee records and documentation in compliance with company and regulatory requirements.
• Coordinate onboarding and offboarding processes (e.g., offer letters, orientation, exit clearance).
• Support in leave management, attendance tracking, and employee queries.
• Assist with employee engagement initiatives and internal communication.

4. Visa and Labor Processing

• Manage end-to-end visa processes including new applications, renewals, cancellations, and dependents' visas.
• Coordinate with PRO or government portals (e.g., MOHRE, GDRFA) for labor cards, Emirates IDs, and other formalities.

5. Insurance Management

• Oversee corporate and employee insurance policies (health, property, liability, etc.).
• Liaise with insurance providers for renewals, claims, and policy enhancements.
• Maintain up-to-date records of all insurance coverage and ensure compliance with relevant laws.

6. General Support

• Act as the first point of contact for office-related queries.
• Support management with documentation, scheduling, and occasional project coordination.
• Assist in organizing meetings, events, and travel logistics.

• Bachelor's degree in Business Administration or related field.
• Minimum 3-5 years experience in office administration, HR, or government relations in the UAE.
• Strong knowledge of UAE labor law, visa and licensing procedures.
• Excellent organizational and time management skills.
• Proficient in MS Office and government e-portals.
• Strong communication skills in English; Arabic is a plus.
• Discretion, professionalism, and attention to detail.