Job Purpose

The ERP Technical and Development Consultant is responsible for: design, customize, and maintain solutions that support business operations across Finance, Supply Chain, Inventory, Asset Management, Production, projects and Advanced Warehousing. With strong technical expertise in X , SSRS, Data Entities, and D365FO environment management, and hands on experience in user security, deployment, and lifecycle management.

Key Accountabilities Development & Customization

• Design, develop, and implement custom functionalities using X and extensions in D365FO.
• Customize and optimize SSRS reports, Data Entities, Batch Jobs, and Workflows.
• Develop integrations using OData, REST APIs.
• Ensure all customizations follow Microsoft best practices and upgrade safe methodologies.

User Security & Licensing

• Manage user roles, duties, and privileges based on security best practices.
• Configure and maintain security roles and hierarchies in D365FO.
• Monitor and optimize user licensing to ensure compliance and cost efficiency.
• Collaborate with functional and business teams to align user access with operational needs.

Environment & Deployment Management

• Manage builds, releases, and deployments through Azure DevOps pipelines.
• Coordinate and execute code promotions between environments (DEV, TEST, UAT, PROD).
• Apply Microsoft hotfixes, binary updates, and cumulative updates to sandbox and production environments.
• Perform LCS environment refreshes, database movements, and service restarts as needed.
• Oversee VM upgrades and ensure environments are kept on the latest supported versions.

Testing & Support

• Participate in code reviews, unit testing, and user acceptance testing (UAT).
• Troubleshoot and resolve technical issues in collaboration with business and functional teams.
• Perform performance tuning and ensure stability of deployed customizations.
• Maintain detailed documentation for all technical designs, changes, and deployments.

Administration & Maintenance

• Manage LCS (Lifecycle Services) for environment health monitoring and issue resolution.
• Maintain and optimize Azure hosted D365FO environments.
• Work closely with Microsoft Support to troubleshoot and resolve environment level issues.
• Ensure business continuity through proper backup, restore, and rollback planning.

Qualifications, Experiences, Skills Minimum Qualifications and Knowledge

• Bachelor's degree in computer science, Information Technology, or a related discipline.
• Microsoft Certification in Dynamics 365 Finance & Operations Development or Technical Core preferred.

Minimum Experience (no. of years)

• 3-7 years of hands on experience in D365FO or AX 2012 development and administration.

Job specific Skills and Competencies

• Experience with General ledger, Supply chain or Inventory Management modules.
• Knowledge of Application Insights, Telemetry, or Performance monitoring tools.
• Experience working with ISV solutions or custom integrations.
• Good communication and coordination skills.
• Attention to detail and ability to work under minimal supervision.