• Performs research to respond to inquiries and interprets policy provisions to determine most effective response.
• Independently responds to inquiries, grievances, complaints, or appeals ranging from routine to moderate complexity.
• You will have excellent interpersonal skills, with an ability to understand and interpret policy provisions.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.